Troubleshooting

Sign-in problemsCopy Anchor Link

• The Google popup is blocked. Allow popups for the routess domain and try again.
• "This account is not authorized." routess uses your primary Google identity; try signing in from accounts.google.com first.
• Stuck on a loading spinner after sign-in. Reload the page. If it persists, clear cookies for the routess domain.

Map won't loadCopy Anchor Link

• Check your internet connection
• Disable ad-blockers / privacy extensions for the routess domain; Mapbox tiles are sometimes blocked
• Try a different browser to rule out an extension issue

My route disappearedCopy Anchor Link

If you weren't signed in, routes live only in your browser and may have been cleared. Sign in next time to keep them.

Location not workingCopy Anchor Link

See Map → Your location.

Still stuck? Open an issue on GitHub.